Return policy for purchases

  • Order errors made by the Company are eligible for your choice of either return & replace or return & refund.
  • Damaged products returned within 30 days of purchase, may be exchanged for the same item (or a comparable item if the originally purchased item is no longer available).
  • If you are unsatisfied with your product for a reason other than order error or damage, you will have 30 days from the date of the order to return the product purchased at brooklynsbookmarks.com or .club and request a refund.
  • Refunds must be requested by emailing info@brooklynsbookmarks.com.
  • Returned products must be in good physical condition (not physically damaged).
  • When returning products, please provide a tracking number so that your return can be tracked.

Additional Terms & Conditions

  • Shipping and handling charges and taxes paid (such as state and customs) are nonrefundable.
  • Shipping and delivery dates are estimates and cannot be guaranteed.
  • Title and risk of loss pass to the Purchaser upon the Company‚Äôs transfer of the products to the Carrier for delivery.
  • The Company is not liable for delays or mistakes in shipments that are caused by a third-party Shipper or Courier.
  • The Purchaser is responsible for and must prepay all shipping charges and assume the risk of loss or damage to any returned products while in transit back to the Company.