Order errors made by the Company are eligible for your choice of either return & replace or return & refund.
Damaged products returned within 30 days of purchase, may be exchanged for the same item (or a comparable item if the originally purchased item is no longer available).
If you are unsatisfied with your product for a reason other than order error or damage, you will have 30 days from the date of the order to return the product purchased at brooklynsbookmarks.com or .club and request a refund.
Returned products must be in good physical condition (not physically damaged).
When returning products, please provide a tracking number so that your return can be tracked.
Additional Terms & Conditions
Shipping and handling charges and taxes paid (such as state and customs) are nonrefundable.
Shipping and delivery dates are estimates and cannot be guaranteed.
Title and risk of loss pass to the Purchaser upon the Company’s transfer of the products to the Carrier for delivery.
The Company is not liable for delays or mistakes in shipments that are caused by a third-party Shipper or Courier.
The Purchaser is responsible for and must prepay all shipping charges and assume the risk of loss or damage to any returned products while in transit back to the Company.